CARDINAL HEALTH ENTRFLX 12FR 43IN W STYL YPOR; TUBES, GASTROINTESTINAL (AND ACCESSORIES)
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Model Number 8884721252E |
Device Problem
Detachment of Device or Device Component (2907)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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The customer reported that they have experienced quality issues with the product, as the product broke.Additional information was received and stated that the purple tip where the syringe screws in, broke off.This has happened twice.The patient was very difficult to place and had to go to radiology twice to get it replaced causing extra exposure to radiation.The customer further stated that this has happened with the same patient on night shift but by two different staff members.The patient had nasogastric (ng) tube placed by radiology.Per customer, first one broke during night shift, patient went back to radiology to have another one replaced.The second one broke on night shift on (b)(6)2023.The patient went to radiology for 3rd time to have another one placed and no more have broken since.
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Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.
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Manufacturer Narrative
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The lot number was provided, and the device history record (dhr) was reviewed indicating that the product was released accomplishing all quality standards.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.The product was manufactured on 09-nov-2022.A picture of the catalog was provided for analysis.Based on the information available to us, we were unable to confirm the event.In the meantime, all information received will be used for further tracking and trending purposes.
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