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Model Number MV-HS00103 |
Device Problems
Use of Device Problem (1670); Device Markings/Labelling Problem (2911)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/05/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Items returned: the device was discarded by the user facility.Visual analysis: a visual inspection of the device captured in this file could not be performed as a physical device was not returned for evaluation, nor were any images of the device provided in place of a device return.Procedure and medical imaging was not provided for this investigation.Investigation findings: without the return and physical evaluation of the device, the investigation cannot definitively determine if a condition existed that would have caused or contributed to the reported event.Without imaging, the investigation cannot verify the event occurred as described, nor could the investigation definitively determine the cause of the reported event.Based on a review of the device¿s risk documentation, the reported event did not indicate there were any potential or new manufacturing, design, quality, or other systemic issues, or non-conformances.The complaint code is monitored through the trending process; corrective action is determined, as needed, through this process.Investigations of historic complaint files with similar complaint category coding are recorded in the complaint handling system; without the ability to perform and analysis of the device, this investigation cannot identify with certainty any potential root causes.Batch review: a search for non-conformances associated with this part/lot number combination did not reveal any production-related issues relevant to the complaint that occurred during manufacturing of the device.Complaint system review: there are no similar complaints based on the complaint category regarding this batch number from the last two years recorded in the complaint system at the time of this investigation.
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Event Description
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It was reported that after flushing an implant coil in it¿s packaging hoop and immersing the holder in a tray filled with saline solution, ink on the barcode label attached to the holder began to flake off.The tray was full of black ¿foreign materials¿ scattered in the saline solution.Therefore, the coil was not used and the coil and tray were replaced with new ones.Subsequently, the procedure was completed successfully.There was no patient involvement.
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Event Description
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Ink on barcode label came off: after flushing the coil in the holder and immersing the holder in a tray filled with saline solution, ink on the barcode label attached to the holder began to flake off.The tray was full of black foreign materials scattered in the saline solution.Therefore, use of the coil was aborted, and the coil and tray were replaced with new ones.Subsequently, the procedure was completed successfully.
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Manufacturer Narrative
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Upon further review of the details provided in the reported event, it was determined that the issue described is the result of a user-performed device preparation process that deviated from the ifu.As such, the medical device problem code is being changed from 2911 to 1670.
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Search Alerts/Recalls
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