The customer reported to olympus during postoperative observation after an unspecified diagnostic procedure, it was observed that there was a hole in the insertion part of the cysto-nephro videoscope and the metal inside was visible.The procedure had been completed using the same device, the patient was under mucous anesthesia only, and no delay was noted.There were no reports of patient harm or impact associated with this event.
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A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 2 years since the subject device was manufactured.Root cause of the event could not be identified.Presumable root causes: (1) since the sterilization cap was used and there was no breakage in bending section cover (a-rubber), it could be seen that it was not caused by the misuse of the sterilization cap at the time of sterilization.(2) since there was a dent around the rupture of the insertion part snake tube, it is presumed that the insertion part snake tube was damaged when some stress was applied, leading to the rupture.Based on the results of the investigation, it was confirmed that there was a rupture in the insertion part snake tube and that the metal inside was exposed; it was confirmed that there was no protrusion in the above internal metal; it was confirmed that there was a dent around the rupture of the insertion part snake tube; it was confirmed that there was no occurrence of the breakage in bending section cover (a-rubber); it was confirmed that the sterilization cap was used.Additionally, investigation results revealed the following: wrinkled tubing at insertion site; scratches are found on the operation unit tube, grip, and scope- cover; universal code, with scratches on video cable; video connector case, light guide connector was scratched; there was a shortage in angle; and imaging abnormalities (image inversion) had occurred.Olympus will continue to monitor field performance for this device.
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