The device was returned to olympus for evaluation.During the evaluation, the customer's original reported issue of brown liquid dripping from the channel was not confirmed.The following additional findings were also noted: damaged switch button number two, damaged switch button number three due to breakage of the switch board, pinhole on the channel tube and connecting tube causing water tightness to be lost, dent on the connecting tube and universal cord, sticky up/down angulation lever plate and universal cord, shaved electrical contact of the video connector, assorted discolorations, wear on switch button one and four, sticky control unit due to water leakage, bending angle in the up direction does not meet standard value, channel cleaning brush cannot insert smoothly due to a dent on the channel tube and the light guide bundle was slipping down.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.Updated fields: the following fields were corrected based on information available at the time of the initial report submission: a review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 13 years since the subject device was manufactured.Based on the results of the investigation, it is likely that the reprocessing could not be completed due to the leak failure caused by the forceps channel pinhole, and the foreign matter came out.However, a definitive root cause could not be established.The event can be detected and prevented by handling the device in accordance with the following sections of the instructions for use: ·chapter 6 application and conditions of cleaning, disinfection and sterilization ·chapter 7 cleaning, disinfection and sterilization procedures olympus will continue to monitor field performance for this device.
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