Beckman coulter field service engineer (fse) was dispatched to the customer site and evaluated the power express.Upon arrival, fse noted that the customer had already placed the cover back on the inlet.Fse checked the inlet cover and verified it was secure.Fse unlocked one latch and observed that the cover fell forward.Fse opened the inlet cover and noted that the spring latch might have come loose from metal catch over time due to vibration from the unit.Fse adjusted the left and right metal catch to better secure spring latches on the front cover.Re-installed the front cover.In addition, tightened outlet units' front covers as per customer¿s request.For verification, fse unlocked one latch and verified that the cover does not fall forward.Closed cover and performed a stress test.Pulled cover with force to ensure cover does not come loose without unlocking latches.No hardware parts were replaced.No further issues were reported.The beckman coulter internal identifier is case: (b)(4).
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