According to the customer on (b)(6) 2023, "the brake on the right side will not hold" which caused the customer to fall while she was walking with the device.The customer reported family was able to assist her up after the fall.A week later she had an mri which revealed a fracture of l4.The customer reports pain.The device was requested to be returned for evaluation.It has been determined that the reported event caused or contributed to serious injury, therefore, this medwatch is being filed.If any further relevant information is identified or obtained, a supplemental medwatch will be submitted.
|