It was reported that 14 bd totalys¿ multiprocessor consumables kit had missing or blank labels before use.The following information was provided by the initial reporter, translated from japanese: according to the customer's report, 13 tubes with blank labels and one tube without a label were found before usage.
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The following fields have been updated with corrected and/or additional information.D9: device available for evaluation: yes.D9: returned to manufacturer on: 2023-06-1620.H.6.Investigation summary: the customer complained about labels on 13 centrifuge tubes from an unknown lot of catalog number 491453 (totalys multiprocessor consumables kit) not containing print.Additionally, one centrifuge tube was missing a label.Material 500024399 is a purchased subcomponent that is used in catalog 491453.The customer communicated that the lot number of defective tubes from 500024399 was supplier lot number 20u4721.A dhr review of 491453 could not be performed because a lot number was not provided.However, material 500024399 is a purchased subcomponent that is used in catalog 491453.The centrifuge tubes are polypropylene plastic injection molded parts purchased from an approved bd supplier.The supplier applies a 2-dimensional barcode on the tubes that is used to support automated chain of custody for the specimen.When received into the bd mebane, nc facility they are subjected to incoming qc inspection using an ansi, single sampling, level i, at an aql of 1.0%.A review of the inspection documentation identified that 500024399 lot 20u4721 was received and inspected on two occasions without any issues identified.Additionally, a review of the c of a provided by the supplier identified that each tube provided contained a 2d label with a unique barcode number, and confirmation that each barcode scanned a grade of either 'a' or 'b'.Three photographs were provided.None of the pictures show any tubes with blank print or missing labels.Instead, the first one shows a tube with a printed label beside the bag label showing the lot number, the 2nd picture shows a picture of a tube with a printed label, and the 3rd picture shows a close-up picture of the cone of the tube with a black speck on it.However, the 13 tubes with no label print and one tube with a missing label were returned to the mebane, nc location for evaluation.The complaint is confirmed.
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It was reported that 14 bd totalys¿ multiprocessor consumables kit had missing or blank labels before use.The following information was provided by the initial reporter, translated from japanese: according to the customer's report, 13 tubes with blank labels and one tube without a label were found before usage.
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