This remediation mdr was generated under protocol b10010116, as a result of warning letter cms#617147.Three pictures were provided for review and investigation of the reported event.The 3rd picture observed the tube arch height, it is difficult to know if it is within the specification for tube arch height inspection system.One (1) physical unit sample was returned for evaluation was received decontaminated and inside of plastic bag without the original package.Visual inspection: one unit was visually analyzed for tube arch height dimension, since this variable is directly related with the potential failure of delivery accuracy.The unit could not be measured with the vision system, because the cassette cannot be disassembled to insert it into the fixture of the vision system.Functional test: the unit sample was filled using a syringe and then was connected to the device; the unit was primed and connected without difficulty, the pump was set running and any alarm was activated.The failure was not confirmed.Based on the analysis conducted in the sample provided, the root cause was not determined.Action taken: no corrective actions were taken since the complaint was not confirmed.
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