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Model Number 07P5720 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/04/2023 |
Event Type
malfunction
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.All available patient information was included.Additional patient details are not available.
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Event Description
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The customer observed falsely elevated calcium results generated on the alinity c processing module for one sample.(customer provided expected range 8.4 -10.2 mg/dl).Sid (b)(6), (b)(6), 2023 (ac05663) = 22.0 mg/dl, 16.4 mg/dl, 20.4 mg/dl.Repeated (b)(6), 2023 (ac06013) = 10.0 mg/dl.No impact to patient management was reported.
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Manufacturer Narrative
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The complaint investigation for falsely elevated alinity c calcium results included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review, and field data review.Return testing was not completed as returns were not available.A review of tracking and trending did not identify any trends for the complaint issue; however, an increase in complaint activity was found.The tickets found with an increase in complaint activity were for different lot numbers indicating no commonality between the reagents.The device history record review on lot 42010un22 did not show any potential non-conformances, deviations, or non-conformances associated with the complaint issue.Customer field data was used to assess the performance of the alinity c calcium assay using worldwide data.Review shows that the median patient result for lot 42010un22 is within established limits and comparable with other lots in the field, confirming no systemic issue.Labeling was reviewed and found to adequately address the issue.Based on the investigation, no systemic issue or deficiency of the alinity c calcium assay for lot number 42010un22 was identified.All available patient information was included.Additional patient details are not available.
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Event Description
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The customer observed falsely elevated calcium results generated on the alinity c processing module for one sample.(customer provided expected range 8.4 -10.2 mg/dl).Sid (b)(6) 04jul2023 ((b)(4)) = 22.0 mg/dl, 16.4 mg/dl, 20.4 mg/dl.Repeated 05jul2023 ((b)(4)) = 10.0 mg/dl.No impact to patient management was reported.
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Search Alerts/Recalls
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