The device was returned to olympus for evaluation.In addition to the loose forceps portal, the grip cover was chipped.Due to a cut on bending section cover (a-rubber), water tightness was lost; adhesive on bending section cover (a-rubber) had a chip; connecting tube had a wrinkle; image guide protector had a cut; due to wear of angle wire, bending angle in the upward direction did not meet the standard value; bending tube was damaged; and scratches were found on multiple components of the device.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 11 years since the subject device was manufactured.Based on the results of the investigation, it is likely that a stress issue led to the malfunction (forceps channel port damage).The overall cause of the stress was not confirmed.The device instructions for use document was reviewed.Review showed the following relevant instruction related to inspection for damage in section 3.6: ¿inspection of the endoscopic system: 1.Turn the tightening knob to align the end faces of the biopsy valve and the tightening knob.2.Insert the distal end of the endotherapy accessory into the forceps port.3.Pass the endotherapy accessory through the channel and confirm that it extends smoothly from the distal end of the endoscope." olympus will continue to monitor field performance for this device.
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