The hillrom technician found the bed needed to be swapped and inspected.Per the hillrom service manual, it is necessary for the envella® air fluidized therapy system to have an effective maintenance program.We recommend that you do annual preventive maintenance (pm).Pm can help make sure of a long, operative life for the unit.Check that the power cord is in good condition: the plug is a one-piece molded plug assembly, the assembly shows no signs of cracking, the plug molding around the blade is not discolored, and the blade is tight in the molding.The power cord hooks show no sign of cracking and are intact with no damage.The power cord strain relief shows no sign of cracking and is intact with no damage.Repair or replace the part as applicable.A search of the hillrom maintenance records showed hillrom performed preventative maintenance on this bed on november 2022.It is unknown if the facility performed any other preventative maintenance on this bed.The technician found there was a garbage can behind the head of the bed.The customer lowered the bed down onto it and caused sparks due to plastic got caught in the power cord.Bed will not turn on.Inspecting further to find short.The bed was swapped to repair the bed.Based on this information, no further action is required.
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