Model Number 799-EMBP-05-01 |
Device Problems
Communication or Transmission Problem (2896); Failure of Device to Self-Test (2937)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/23/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Zoll medical corporation has not received the device for evaluation and this complaint is still under investigation.
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Event Description
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Complainant alleged that while attempting to treat a (b)(6) male patient, the device displayed "5v self check failure - 1172", "internal comm failure - 1173" and "off set self check failure- 1174" error messages.Complainant indicated that the clinician obtained another device to continue treating the patient.Complainant indicated that there was no adverse effect to the patient due to the reported malfunction.
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Manufacturer Narrative
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The device was returned to zoll medical corporation for evaluation.The customer's report of "5v self- check failure-1172" was observed during review of device data logs.However, the device was put through extensive testing including stress and troubleshoot testing without duplicating the report.The reports of "internal comm failure - 1173" and "off set self check failure - 1174" were unsubstantiated.No evidence was found within the logs.The report of no video display was not replicated or confirmed.A system interconnect ribbon cable was replaced as a precaution.The device was recertified and returned to customer.Analysis of reports of this type has not identified an increase in trend.
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Search Alerts/Recalls
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