The device was returned to an olympus repair facility, and an evaluation of the device was performed.During evaluation, the customer's initial report of an air leak at the tip was confirmed.Due to a dent on the distal end and peeling adhesive between the objective lens and distal end, water tightness is lost.The following additional findings were also noted: crack on the control unit, chipped adhesive on the bending section cover, and assorted scratches.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the legal manufacturer¿s investigation, a definitive root cause could not be determined.A review of the device history record confirmed the following repairs were made on january 31, 2023: distal end view cloudy- replaced.[the suggested items from the sc].Control section connector cover cracked- replaced.Although a definitive root cause could not be determined, we presumed that the event occurred by stress of repeated use, external factors or handling of the device.Olympus will continue to monitor field performance for this device.
|