Note: this report pertains to the spyscope ds ii access & delivery catheter and spyglass ds controller used during the same procedure.It was reported to boston scientific corporation that a spyscope ds ii and a spy ds controller were used during an endoscopic retrograde cholangiopancreatography (ercp) with spyglass procedure performed in the bile duct on (b)(6) 2023.During the procedure, the spyscope ds ii and spy ds controller showed no image on the screen.The spyscope ds ii was unplugged and re-plugged from the spyglass ds controller; however, no image was displayed.The procedure was not completed due to this event.The rescheduled procedure was completed on (b)(6) 2023.There were no reported patient complications as a result of this event.
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Block h6 (impact codes): imdrf impact code f05 is being used to capture the reportable event of delay to treatment/ therapy.Block h10: investigation results the returned spyglass digital controller was analyzed by enercon technologies, and the evaluation noted that no defects, wear and tear or damage to the spyglass digital controller.Enercon technologies could not produce or confirm any kind of malfunction and no functional problems were found.Per the evaluation conducted by enercon technologies, the reported complaint was not confirmed.Based on all gathered information, the conclusion code selected for this event is no problem detected, which indicates that the device complaint or problem cannot be confirmed.A labeling review was performed and, from the information available, this device was used per the instructions for use (ifu) / product label.Block h11: correction - block d4 (model number and lot number) has been corrected.Correction - block g1 (manufacturer contact first name) has been corrected.
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Note: this report pertains to the spyscope ds ii access & delivery catheter and spyglass ds controller used during the same procedure.It was reported to boston scientific corporation that a spyscope ds ii and a spy ds controller were used during an endoscopic retrograde cholangiopancreatography (ercp) with spyglass procedure performed in the bile duct on (b)(6) 2023.During the procedure, the spyscope ds ii and spy ds controller showed no image on the screen.The spyscope ds ii was unplugged and re-plugged from the spyglass ds controller; however, no image was displayed.The procedure was not completed due to this event.The rescheduled procedure was completed on (b)(6) 2023.There were no reported patient complications as a result of this event.
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