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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: DEXCOM, INC. DEXCOM G6 SENSOR PATCH; TAPE AND BANDAGE, ADHESIVE

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DEXCOM, INC. DEXCOM G6 SENSOR PATCH; TAPE AND BANDAGE, ADHESIVE Back to Search Results
Patient Problem Hemorrhage/Bleeding (1888)
Event Type  malfunction  
Event Description
Dexcom g6 sensor patches typically come defective.In may i had to get 3 replacements because the sensor pulled away from the adhesive and the other 2 did not read correctly.One of them caused a massive bleed.Today i contacted them because another sensor pulled away from the adhesive patch and they informed me that i am only allowed 3 replacements per 90 day period.Even if the product is defective.I have no way to get a replacement no matter what.And they are fully willing to admit that it is faulty.They are incredibly expensive too which basically means a defective one happens and you are literally out hundreds of dollars with no advocate.Reference reports: mw5119805, mw5119806, mw5119808, mw5119809, mw5119810, mw5119811, mw5119812, mw5119813.
 
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Brand Name
DEXCOM G6 SENSOR PATCH
Type of Device
TAPE AND BANDAGE, ADHESIVE
Manufacturer (Section D)
DEXCOM, INC.
MDR Report Key17373563
MDR Text Key319677828
Report NumberMW5119807
Device Sequence Number1
Product Code KGX
Combination Product (y/n)N
Reporter Country CodeUS
Number of Events Reported1
Summary Report (Y/N)N
Report Source Voluntary
Reporter Occupation Patient
Type of Report Initial
Report Date 07/16/2023
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Lay User/Patient
Was Device Available for Evaluation? Yes
Initial Date Manufacturer Received Not provided
Initial Date FDA Received07/20/2023
Patient Sequence Number1
Treatment
ALLERGY MED; BEATINE HCL; DEXCOM G6; KRILL OIL ; LOSARTAN; MAGNESIUM; SIMVASTATIN; SPIRONOLACTONE; TANDEM T-SLIM X2; TESTOSTERONE SUPPLEMENT; VIT D; VYVANSE
Patient Age41 YR
Patient SexMale
Patient Weight81 KG
Patient EthnicityNon Hispanic
Patient RaceWhite
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