Model Number DF27N |
Device Problems
Electrical /Electronic Property Problem (1198); Mechanical Problem (1384); Appropriate Term/Code Not Available (3191)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Retained samples of the concerned lot number 220607-4045 have been inspected visually and tested electrically for the function.All tested electrodes were within limits, no failure could be detected.Currently we are awaiting the concerned customer samples for further investigation.So far, no conclusion can be drawn what might have caused the claimed problem.We will provide a follow-up report.
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Event Description
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On (b)(6) 2023, we have been informed about a malfunction with a defibrillation electrode set at an unknown user site in (b)(6).Skintest defibrillation electrodes model df27n and a phillips heartstart fr x had been used.The complainant reported "there are 2 phillips heartstart fr x machines.Df27n works fine on 1 machine, but on the second machine the message: not ready, appears on the other one." we have requested further information and the concerned defibrillation set for further investigation.
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Event Description
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On (b)(6) 2023, we have been informed about a malfunction with a defibrillation electrode set at an unknown user site in johannesburg, south africa.Skintact defibrillation electrodes model df27n and a phillips heartstart fr x had been used.The complainant reported "there are 2 phillips heartstart fr x machines.Df27n works fine on 1 machine, but on the second machine the message: not ready, appears on the other one." we have requested further information and the concerned defibrillation set for further investigation.
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Manufacturer Narrative
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Retained samples of the concerned lot number 220607-4045 have been inspected visually and tested electrically for the function.All tested electrodes were within limits, no failure could be detected.On (b)(6) 2023 our customer has confirmed that the concerned sample is not available for further investigation and that it has been disposed of.As neither the involved device nor samples of the same lot number from the user have been made available no root cause can be detected and therefore no conclusion can be drawn what might have cause the claimed failure.We therefore consider the investigation and the report closed.
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Search Alerts/Recalls
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