This report is being supplemented to provide additional information obtained from the customer and completion of investigation.Please see updates to b5,d4, h6 and h10.Based on the investigation, it is likely that the suction port damage occurred accidentally during device reprocessing due to improper handling of the device.However, the root cause of the complaint could not be conclusively determined.In general, the end-user is required to inspect the device for defects, check the function of all devices and have alternate equipment prior to use.To prevent device damage and or patient injury, the instruction for use provides the following: ¿ properly reprocess the product before first and each subsequent use following the instructions in this manual and in the system guide endoscopy.Improper and/or incomplete reprocessing can cause infection of the patient and/or medical personnel.¿ visually inspect the product.Make sure that it has: no corrosion, no dents, no scratches.¿ visually inspect the ceramic insulation at the sheath¿s distal end before each use.Do not use the instrument in case of damage (e.G.Cracks, fractures).¿ impact, fall, shock or similar stress can damage the ceramic insulation at the sheath¿s distal end.Damaged instruments can cause injuries to the patient and/or user.¿ if the product is damaged or does not function properly, contact an olympus representative or an authorized service center.Olympus will continue to monitor the field performance of this device.
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