Alleged failure: cib, lisa, biomed,broken, po, sent ack letter.Update: during the procedure we were using the cup when they stopped working and a screw came into the field of view.The screw came off inside the patient¿s uterus during the procedure.The procedure was completed and the screw was retrieved.The failure(s) identified in the investigation is consistent with the complaint record.The probable root cause/s could be rough handling and/or contact with metal objects during processing and sterilization, causing components to become loose or broken.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.Manufacture date is not known.
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