The device was returned to olympus for evaluation and the customer's allegation was able to be confirmed.During the device evaluation it was observed that the metal braid in the bending tube at the insertion part was damaged due to user mishandling.Additionally, it was observed that there was a leak at the bending section cover.Lastly, it was observed that the scope failed the electrical safety test through use of an endoscope motion tracker (emt)/ maximum permissible exposure (mpe) tester due to damage on the distal end.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation.
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This report is being supplemented to provide additional information based on the legal manufacturer's investigation and correction to h4.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the damage was caused by excessive stress (excessive force, impact) applied to the bending section.The event can be detected/prevented by following the instructions for use which state: ¿[important information ¿ please read before use] do not strike, hit, or drop the endoscope¿s distal end, insertion tube, bending section, or control section.Also, do not bend, pull, or twist the endoscope¿s distal end, insertion tube, bending section, control section, or light guide cable with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient.¿ olympus will continue to monitor field performance for this device.
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