Siemens reviewed the information provided by the customer.No interference was detected through the escalation date or while the sample in question was measured.A review of the data shows one d39 obstruction error occurred 5 minutes before sample analysis.The raw responses from both base analytes and coox subsystem passed internal quality checks for the patient sample.The sensors appear to be reporting results for the sample as presented.Thb measurement is dependent on the quality of the sample, and specifically the red blood cell concentration.Preanalytics such as the presence of a partial clot (indicated by the d39 error) may play a part in the discrepancy.For accurate measurement of thb in whole blood, thorough mixing and rotating of the red blood cells immediately before analysis is required.No product problem identified.
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