Model Number ZM-530PA |
Device Problems
Delayed Alarm (1011); Protective Measures Problem (3015)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/15/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The nurse director reported that there was a missed spo2 alarm on this telemetry transmitter.The nurse director said at the cns they saw the o2 actively dropping but it never alarmed until it hit 50.The nurse director said the spo2 dipped below threshold at 10:36-10:42 but did not start alarming until 10:49.The parameter was set to 89 and was not changed, even when they checked before and after this issue.No patient injury or death was reported.The nurse director sent the logs of the events for nihon kohden to review.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Event Description
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The nurse director reported that there was a missed spo2 alarm on this telemetry transmitter.The nurse director said at the cns they saw the o2 actively dropping but it never alarmed until it hit 50.The nurse director said the spo2 dipped below threshold at 10:36-10:42 but did not start alarming until 10:49.The parameter was set to 89 and was not changed, even when they checked before and after this issue.No patient injury or death was reported.The nurse director sent the logs of the events for nihon kohden to review.
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Event Description
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The nurse director reported that there was a missed spo2 alarm on this telemetry transmitter.The nurse director said at the cns they saw the o2 actively dropping but it never alarmed until it hit 50.The nurse director said the spo2 dipped below threshold at 10:36-10:42 but did not start alarming unitl 10:49.The parameter was set to 89 and was not changed, even when they checked before and after this issue.No patient injury or death was reported.The nurse director sent the logs of the events for nihon kohden to review.
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Manufacturer Narrative
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Details of complaint: the nurse director reported that there was a missed spo2 alarm on this telemetry transmitter.The nurse director said at the cns they saw the o2 actively dropping but it never alarmed until it hit 50.The nurse director said the spo2 dipped below threshold at 10:36-10:42 but did not start alarming unitl 10:49.The parameter was set to 89 and was not changed, even when they checked before and after this issue.No patient injury or death was reported.The nurse director sent the logs of the events for nihon kohden to review.Investigation results: nihon kohden investigated the logs received from the customer for the times of reported events and found that there was the log indicating that the spo2 value became under 89% and the alarm was detected correctly at around 10:37am and 10:41am on (b)(6)2023 at the bed in question.There was the log indicating the alarm was silenced manually just after each alarm occurred as well.It was confirmed that the alarm went off normally and the alarm was silenced by the user's operation.It was confirmed that the product had been working normally as specified.When silencing the alarm, please silence after checking the generated alarm.Review of the cns logs showed that the unit alarmed as expected and there was no confirmed malfunction of the cns.Review of the complaint device's serial number does not show recurrence.Nk will continue to monitor and trend similar complaints.The following fields contain no information (ni), as attempts to obtain information were made, but not provided: attempt # 1: 07/19/2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 2: 07/31/2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 3: 08/07/2023 emailed the customer via microsoft outlook for patient information: no reply was received.
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Search Alerts/Recalls
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