Reported that patient was lifted from transport stretcher to bed.The lift went up fine but would not come down.Staff attempted to use controller and red emergency pull without successs.After pulling for a short period, (less than one minute), the lift just dropped abou six inches and hit darlene in the face.Ice applied, no further aid required.Patient emotionally affected, but not injured.Were there any injuries? yes.Was medical attention required? no.What were the injuries?: bruising on jaw/cheek.This report reflects information received by fda in the form of a notification per 803.22 (b)(2).
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