Blood leaking around the seal [device ineffective], he felt he did not place the device correctly [device placement issue], jada was placed with 125 ml saline in seal [wrong technique in device usage process].Case narrative: this spontaneous report originating from united states was received from a healthcare professional via clinical account specialist (cas), referring to a non-pregnant female patient of unknown age.The patient¿s current condition included uterine atony, gravida 2 and para 1.The patient¿s historical condition included pregnancy and caesarean section.This report concerned 1 patient and 1 device.After caesarean section (also reported as post operative), the patient was bleeding for one hour.On (b)(6) 2023, the patient was inserted with vacuum-induced hemorrhage control system (jada system) with 125 milliliter (ml) saline in seal (wrong technique in device usage process) via intravaginal route for postpartum haemorrhage.The provider states he did not placed the device correctly (device placement issue) but then noted blood leaking around the seal (device ineffective).The therapy with vacuum-induced hemorrhage control system (jada system) (device number 1) was discontinued and the provider then replaced with vacuum-induced hemorrhage control system (jada system) (device number 2).On (b)(6) 2023 (reported as prior to vacuum-induced hemorrhage control system (jada system) (device 2) insertion), ultrasound was performed and blood clots in the uterus were noted.It was reported ultrasound was not performed during vacuum-induced hemorrhage control system (jada system) use.The patient received unknown uterotonics.The patient sought medical attention.It was the provider's first time using the vacuum-induced hemorrhage control system (jada system).No product quality compliant (pqc) was reported.The availability of vacuum-induced hemorrhage control system (jada system) (device number 1) was unknown.For vacuum-induced hemorrhage control system (jada system) (device number 1) lot number and serial number were not provided.Upon internal review, the event of device ineffective was determined to be medically significant.This was one of the two reports received from the same reporter referring to same patient.When the lot number is unknown, a technical investigation of the specific manufacturing process which includes review of records associated with a known lot number cannot be performed.Medical device reporting criteria: serious injury.Fda code: (health effects - health impact per annex f): 4642 (use of an additional or alternative device require to achieve optimal outcome.).Fda code: (health effects - health impact per annex f): 4624 (one or more surgical procedures was required, or an existing procedure changed.).Fda code: (health effects - health impact per annex f): 4643 (patient required an infusion of whole blood or a blood component directly into the bloodstream.).
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