As of the time of this submission, uvision has not yet received the system for a full investigation.Since this event was reported by the same facility as previous complaint, which was attributed to the use of incompatible isntruments with teh device, based on the timing of this report, it is believed that the root cause is the same.Once the device is received, uvision will perform an investigation and if a new root cause is identified or if any additional information is provided by the user facility, then a supplemental report will be submitted.A notification was sent to all customers as a reminder of the possible damage that can occur when using incompatible instruments.
|