The manufacturer received information alleging the dreamstation 2 advanced auto cpap device air is leaking.There was no report of patient harm or injury.The device was returned to the manufacturer's product investigation laboratory for evaluation.In evaluation it is find that the device is having burn marks on the heater plate.Ran device for 15 minutes with 15mm heated tube and there was no air leak detected.Device pressure running around 12 cmh2o.Streamweaver data shows a consistent pressure.E200 error present in error log (looks to be from connecting usb module).After taking the device apart, the iso port was loose and the screw was able to be tightened.Assuming assembly error, along with the patients positioning of the device, caused the tubing to pull on the iso port allowing air to leak the device forwarded to philips product investigations lab, failure mode confirmed and unit subsequently.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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