D4: the serial number for the device was not provided as it was unknown.Olympus medical service provided training to the customer regarding the reprocessing procedure.The device has not been returned for evaluation.If the device is returned, an investigation will be performed, and a supplemental report will be filed.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.The device history record was unable to be reviewed for this device since the serial number was not provided.However, olympus only releases products to market that meet all manufacturing specifications and final product release criteria.Based on the results of the investigation, reprocessing was not conducted properly since the wash tube was not used when reprocessing um-2r with oer-3.The event can be prevented by following the instructions for use (ifu) which state: "[please make sure to clean, disinfect (or sterilize) then store the device in accordance with [7.Maintenance method] in page 19, and [8.Storage and disposal] in page 30, after use.When proper cleaning, disinfection (or sterilization) and storage were not conducted, it may lead to infection or damage of the device then function of the device will not be secured.]" olympus will continue to monitor field performance for this device.
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