Model Number 350P |
Device Problem
Key or Button Unresponsive/not Working (4063)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/03/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Heartsine has received the device for investigation.Upon completion, the conclusions will be submitted in a follow-up report.Heartsine contacted the customer to request additional information on the patient.The customer provided heartsine with the available patient information.Patient fields in which information is not provided were intentionally left blank.
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Event Description
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The distributor contacted heartsine to report that their customer's device did not work during a rescue operation.It was reported that the shock key was stuck.The patient associated with the reported event did not survive.
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Manufacturer Narrative
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Heartsine evaluated the customer's device but was unable to duplicate the reported issue.No measurable fault was identified and the device performed to specification during evaluation.These observations could suggest that the issue was due to user pressing the shock button during a manual power-on.A clinical review was performed and it was determined that the device did not contribute to the reported event as the patient was in a non-shockable rhythm.The device was scrapped by heartsine and the customer was provided with a replacement device.
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Event Description
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The distributor contacted heartsine to report that their customer's device did not work during a rescue operation.It was reported that the shock key was stuck.The patient associated with the reported event did not survive.
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Search Alerts/Recalls
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