RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
Decrease in Pressure (1490)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/10/2023 |
Event Type
malfunction
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Event Description
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Philips received a complaint from the customer on the v60 indicating that when using the high flow therapy (hft) option while on the patient, the pressure drops significantly.The unit was removed from the patient with no harm reported.No medical intervention was provided to the patient.The customer evaluated the device with the assistance of the remote service engineer (rse) and confirmed the reported problem.A field service engineer (fse) has been dispatched to the site for service and repair.The investigation is ongoing.
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Manufacturer Narrative
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A field service engineer (fse) has been dispatched to the site for service and repair.The fse installed the new software version 3.20 and the hft-60 and passed full diagnostics after the flow sensor zero calibration: air flow test, o2 flow test, o2 mix tests per philips standards and was returned to service.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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