The manufacturer received information alleging an alice nightone device was sparking and smoking upon inserting the battery.The device was not in patient use at the time of the incident.There is no allegation of serious or permanent harm or injury.No medical intervention was required by the patient.The device was returned to the manufacturer for evaluation.Visual inspection found numerous physical issues with the returned device which included no battery compartment lid, no lower right-side end cap, no right-side hold-down screw, right-side belt area broken (bottom enclosure) and both sets of battery contacts bent and not in place.There was residue found on the outer battery's positive and negative contacts.The inner battery had slight blueish marks which could indicate a sparking incident.Additionally, the outer battery's contact area on the bottom enclosure was slightly melted which would indicate a thermal event.No internal damage was observed.The customer batteries were not returned for evaluation.Functional testing on the device was performed multiple times.No sparking or smoking occurred during the evaluation.However, due to the condition of the device when received, it was determined that the battery contact/battery connection issues were identified as the root cause of the reported issue.
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