Catalog Number 09315357190 |
Device Problems
High Test Results (2457); Low Test Results (2458); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/08/2023 |
Event Type
malfunction
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Event Description
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The initial reporter questioned the results for "several" patient samples tested for elecsys troponin t hs (troponin t hs) on 3 cobas e 801 analytical units.The following are examples of discrepant results for 5 patient samples.On (b)(6) 2023 sample id (b)(6) on analyzer 1: the initial result was 592 pg/ml.The sample was repeated twice with results of 698 pg/ml and 747 pg/ml.On (b)(6) 2023 sample id (b)(6) on analyzer 3: the initial result was 25 pg/ml.The sample was repeated twice with results of 21 pg/ml and 27 pg/ml.On (b)(6) 2023 sample id (b)(6) on analyzer 1: the initial result was 1726 pg/ml.The sample was repeated twice with results of 2570 pg/ml and 2361 pg/ml.On (b)(6) 2023 sample id (b)(6) on analyzer 1: the initial result was 377 pg/ml.The sample was repeated twice with results of 429 pg/ml and 422 pg/ml.On (b)(6) 2023 sample id (b)(6) on analyzer 2: the initial result was 9 pg/ml.The sample was repeated twice with results of 9 pg/ml and 14 pg/ml.
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Manufacturer Narrative
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E801 analyzer 1 serial number is (b)(6).E801 analyzer 2 serial number is (b)(6).E801 analyzer 3 serial number is (b)(6).Instrument performance testing for analyzer 1 was acceptable.The investigation is ongoing.
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Manufacturer Narrative
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The customer stated they received discrepant troponin t results for an additional 8 patient samples.Refer to the attachment for all new patient data.
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Manufacturer Narrative
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The customer complained of discrepant troponin t hs results for additional patient samples: on (b)(6) 2023 sample id (b)(6) on analyzer 1: the initial result was 27 pg/ml.The sample was repeated twice with results of 13 pg/ml.On (b)(6) 2023 sample id (b)(6) on analyzer 1: the initial result was 492 pg/ml.The sample was repeated twice with results of 328 pg/ml and 339 pg/ml.On (b)(6) 2023 sample id (b)(6) on analyzer 3: the initial result was 24 pg/ml.The sample was repeated twice with results of 29 pg/ml and 31 pg/ml.On (b)(6) 2023 sample id (b)(6) on analyzer 2: the initial result was 16 pg/ml.The sample was repeated twice with results of 9 pg/ml and 11 pg/ml.On (b)(6) 2023 sample id (b)(6) on analyzer 1: the initial result was 64 pg/ml.The sample was repeated twice with results of 80 pg/ml and 76 pg/ml.
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Manufacturer Narrative
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The investigation reviewed sample foam detection images.Sample quality issues were identified (film and particles, bubbles, and clots).Based on the data provided, a general reagent issue can be excluded.The investigation determined the event was due to pre-analytical handling issues.The investigation did not identify a product problem.
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Search Alerts/Recalls
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