Model Number CNS-6201A |
Device Problems
No Display/Image (1183); Display or Visual Feedback Problem (1184); Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/03/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The biomedical engineer (bme) reported that the central nurse's station (cns) was not getting a picture and was blank.They had a spare power adaptor for the monitor and replaced it to resolve the issue.They called in to order a replacement one.No patient harm was reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.Attempt #1 (b)(6) 2023 emailed customer via microsoft outlook for all items under the no information section.The customer responded back with complaint details, but they did not provide the patient and additional device information as requested.
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Event Description
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The biomedical engineer (bme) reported that the central nurse's station (cns) was not getting a picture and was blank.They had a spare power adaptor for the monitor and replaced it to resolve the issue.They called in to order a replacement one.No patient harm was reported.
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Manufacturer Narrative
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Details of the complaint: the biomedical engineer (bme) reported that the central nurse's station (cns) was not getting a picture and was blank.They had a spare power adaptor for the monitor and replaced it to resolve the issue.They called in to order a replacement one.No patient harm was reported.Investigation conclusion: the cause of the issue is failure of the power adapter / cable.It is unknown how the power adapter / cable failed.Possible causes of the issue are cable damage, wear and tear and user mishandling.Cable damage may occur due to normal wear and tear or due to human factors.Cables that are often disconnected and reconnected or are positioned in areas where they are in possible contact with other objects or people are more susceptible to physical damage.Power adapters / cables may also get damaged by fluctuations in power, which may occur during power outages and generator tests.Attempt #1 (b)(6) 2023 emailed customer via microsoft outlook for all items under the no information section.The customer responded back with complaint details, but they did not provide the patient and additional device information as requested.
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Event Description
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The biomedical engineer (bme) reported that the central nurse's station (cns) was not getting a picture and was blank.They had a spare power adaptor for the monitor and replaced it to resolve the issue.They called in to order a replacement one.No patient harm was reported.
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Search Alerts/Recalls
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