Additional information provided in h.3., h.6.And h.10.The company cartridge was not returned for evaluation.A photo was provided of a lens in the eye.There was an elongated material observed, which appeared to be on the anterior surface of the optic.The edges could be seen overlapping the edge of the lens.A qualified lens model/diopter and handpiece were indicated.It is unknown if a qualified viscoelastic was used.The product investigation could not identify a root cause for the reported complaint.A linear material was observed in the provided photo, which appeared to be on the anterior surface of the optic.The nature and origin of the material cannot be determined from the photo.It is unknown if a qualified viscoelastic was used.Per the instruction for use (ifu): the company cartridges are qualified for use with compatible company handpieces for the surgical implantation of company qualified foldable iols.Company foldable iols are qualified for use with an company qualified delivery system (handpiece and cartridge) and ophthalmic viscosurgical device (ovd) combination.The use of an unqualified combination may cause damage to the iol and potential complications during the implantation process.The ifu also instructs to completely fill the cartridge with ovd immediately prior to loading and delivery of the lens.Do not attempt to load the lens without adequate ovd in the device.Not adequately filling the device with viscoelastic will result in inadequate coverage of lens and the lens fold path with ovd, which may result in damage.The manufacturer internal reference number is: (b)(4).
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