H2 updated h6 updated h10 updated from the mosaiq logs the investigation found that the issue of the lost connection was due to a workstation lock-up.When this happens the prescribed treatment is delivered, as intended; however, the sequencer application is no longer in operation to receive the treatment verification and record the provided treatment information.Review of the record, user messages, and/or in operation of the software will make clear to the user that the provided treatment has not been recorded.As the treatment is delivered as prescribed, no serious injury would be foreseeable if the event were to recur.When the communication was re-established and the patient's treatment calendar was accessed the user was presented with a "treatment delivery not complete" warning message.The user acknowledged this message, however the user did not perform a manual recording at this time, but was certain that only 261.3 mu had been given and delivered the remaining 45 mu using the complete partial option.Based on the customers actions, a manual recording of 261.3 should be entered.Mosaiq worked as designed and intended.Based on available information there was no mistreatment.
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