The caller reported that the blood glucose device gave a lower than expected reading during a hyperglycemic event.The customer was feeling unwell, and was experiencing elevated blood glucose symptoms.The customer tested on her accu-chek instant system and received a normal blood glucose result of 5.4 mmol/l.Based on how the customer was feeling, she alleged that this result was too low, and called for an ambulance.The emt's arrived within 10 minutes and received a blood glucose result of 9.0 mmol/l on their device.The emt's treated the customer with an insulin injection to lower blood glucose levels.The customer recovered and was not transported to the hospital.
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