RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
No Flow (2991)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/24/2023 |
Event Type
malfunction
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Event Description
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Philips received a complaint from the customer, reporting that the v60 ventilator was not showing the tidal volume.There was no patient involvement when the issue occurred.No patient or user harm reported.A philips remote service engineer (rse) noted that the customer's v60 ventilator was not showing the tidal volume.It was recommended to replace the gas delivery system (gds).It was also recommended to perform the following: perform self-test, check the error log, and evaluate the motor control and gas delivery system.
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Manufacturer Narrative
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E1 reporter phone number - (b)(6).
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Manufacturer Narrative
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Insufficient information is available to determine the resolution of the event.Multiple good faith efforts (gfe) were performed for further details regarding the event; however, no response was provided.It could not be determined if the customer's issue was resolved or if the device had been repaired.No parts were returned for failure investigation.In the event that parts are returned or if new information is provided, the complaint will be reopened to update the investigation.
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Search Alerts/Recalls
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