Additional information provided in d.1., d.4., d.9.,h.3., h.6.And h.10.The used company cartridge was returned.Viscoelastic was observed in the cartridge.The cartridge tip had stress lines, which indicate a lens delivery.A small aneurysm and an internal scrape mark were observed on the right side of the tip.The cartridge had evidence of placement into a handpiece.The used company cartridge was cleaned for further evaluation.Top coat dye stain testing was conducted with acceptable results for the presence of top coat.Internal damage was observed with disruption in the coating on right side of the tip.A qualified lens model diopter was indicated with a non-qualified viscoelastic.The handpiece information was not provided.It is unknown if a qualified handpiece was used.The root cause for the reported "scratch lens may be related to a failure to follow the ifu.A non-qualified viscoelastic was used with an unknown handpiece.The ifu instructs: the company ¿ cartridges are qualified for use with compatible company handpieces for the surgical implantation of company qualified foldable iols.Company foldable iols are qualified for use with an company qualified delivery system (handpiece and cartridge) and ophthalmic viscosurgical device (ovd) combination.The use of an unqualified combination may cause damage to the iol and potential complications during the implantation process.The returned cartridge was damaged.The observed damage may indicate the lens/plunger were not in acceptable positions for advancement.The ifu instructs: using holding forceps, grasp the lens by the optic edge and gently place the lens anterior side up into the back of the ovd-filled cartridge.The lens should be inserted until the optic is a little more than half-way inside the cartridge.Use the holding forceps to gently push down on the lens, verifying that the lens is on the bottom surface of the cartridge.Using holding forceps, take the trailing haptic, and gently fold the haptic onto the anterior side of the optic.Slowly grip or push the optic edge to position the lens as far into the cartridge as the forceps will permit, while ensuring the lens remains on the bottom surface of the cartridge and the trailing haptic remains on the optic.Failure to follow these steps may cause the lens to advance incorrectly causing delivery issues and/or damage.The manufacturer internal reference number is: (b)(4).
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