H6.Investigation findings code of "appropriate term/code not available" represents photo/video analysis.A picture was received for evaluation following biosense webster's procedures.According to pictures provided by the customer, the tip was observed broken without sharp edges or cable exposed.A manufacturing record evaluation was performed for the finished device 30925052m number, and no internal action related to the complaint was found during the review.The customer complaint was confirmed from the photo analysis.However, the device has not been returned for evaluation.Since no device has been received, no product investigation can be performed.If the device is received in the future, the product analysis will be performed as appropriate in order to find the root cause of the complaint.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by biosense webster, inc., or its employees that the report constitutes an admission that the product, biosense webster, inc., or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Manufacturer's reference number: (b)(4).
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