Due to the automated (manufacturing execution system) mes system there are controls in the manufacturing process to ensure the product met specifications upon release.The device was returned and the lot number was confirmed on the device hub.During visual inspection the catheter shaft was seen to be broken/fractured at 25.5cm from the catheter hub.The catheter was seen to be kinked/bent at 30cm from the catheter tip.There was some dried blood noted inside of the catheter hub.The catheter hub and tip were intact.Functional inspection was not required.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported event of the catheter shaft broken/fractured during prep was not confirmed during analysis.The device failed to meet specifications when received for complaint investigation based on the analyzed anomalies noted to the device.Additional information provided by the customer indicated that the device was prepared for use as per the directions for use, is it not known if the device was confirmed to be in good condition during preparation/prior to use on the patient and it is also not known if continuous flush was set up and maintained throughout the clinical procedure.During the analysis the caterer shaft was seen to be broken/fractured.The catheter was seen to be kinked/bent.There was some dried blood noted inside of the catheter hub.The catheter hub and tip were intact.An assignable cause of procedural factors will be assigned to the analyzed damage of the catheter shaft broken/fractured during use and catheter shaft kinked/bent, as this complaint appears to be associated with a product that met stryker design and manufacturing specifications and was used in accordance with the dfu, but performance was limited due to procedural factors during use.An assignable cause of not confirmed was assigned to the reported defect of the catheter shaft broken/fractured during preparation as the issue included a returned product review (visual, physical, and/or performance testing) which showed no evidence of either the alleged issue(s) or any defect which could have contributed to the event.
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