RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
No Audible Alarm (1019)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/30/2023 |
Event Type
malfunction
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Event Description
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Philips received a complaint by the customer on the v60 indicating that the device had a speaker malfunction during the fco implementation, error code 1102 primary alarm failed message was found.It was reported there was no patient involvement at the time the issue was discovered.The manufacturer's field service engineer (fse) was dispatched to the site and confirmed the reported problem.The error was identified in the in error log and issue was reproduceable after clearing error logs.When the primary audible alarm test fails for either speaker, alarms are annunciated using both the primary and backup audio devices.The fse replaced the speaker assy, v60 to resolve the reported issue.The device passed required performance verification tests per philips standards and was returned to service.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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