Premature battery depletion of the patients guardian system amsg3-e imd.The initial issue occurred (b)(6), 2023 when the patient reported to her doctor with a see doctor alert from the device.At the doctor's office the implant was interrogated and it was determined that the device had experienced a device reset.However, the device could no longer communicate with the physician programmer afterwards.The physician was made aware of the issue and the physician spoke to the patient at that time and indicated the options available to her: explant and replacement, explant without replacement, or leave in place.The patient has not yet decided what option they will select.The following issue was created in the qms of avertix for this problem: issue 79, issue 79 was escalated to a complaint for investigation: complaint (b)(4); complaint (b)(4) was assigned to capa for corrective and preventive action determinations: capa 12.
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