The device was returned and evaluated, and the customer¿s allegation was confirmed due to a pinhole on the connecting tube.In addition to the forceps plug mouthpiece being scraped due to physical stress, additional findings were as follows: due to a pinhole on channel tube, water tightness was lost; due to a chip on distal end, water tightness was lost; due to adhesive peeling between light guide (lg) lens and distal end, water tightness was lost; adhesive on bending section cover had a chip; due to wear of angle wire, bending angle in up direction did not meet standard value; lg bundle had breakage; due to burn on lg bundle, illumination was uneven; electrical contact of video connector had corrosion; and up/down plate had discoloration.The following device components were found to be scratched: video connector case, video connector, lg connector, video cable, universal cord, insertion tube rotation ring, forceps elevator lever (surgical products), angulation lever, grip, scope cover, control unit, and image guide protector.The investigation is ongoing, and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the event was unable to be identified.The event likely occurred due to physical stress, external factors, or handling.Olympus will continue to monitor field performance for this device.
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