Manufacturer's investigation conclusion: the reported event of the centrimag system stopping atypically was not confirmed; however, flow- and pressure-related alarms that prompted an equipment exchange were confirmed via the log file that was extracted from the returned centrimag console (serial number (b)(6) ).The system was observed to be operating around ~3200 rpm / 3.0 lpm on the reported event date of 08sep2023.On 08sep2023, multiple alarms regarding the patient¿s flow and pressure values became active (f3: flow below minimum, p4: pressure 1 below minimum, p5: pressure 2 below minimum).The patient¿s flow values decreased to approximately ~2.0 lpm during this time; however, the motor remained operational at ~3200 rpm.The patient¿s set speed was manually ramped down to ~2450 rpm approximately 2 minutes later, and the patient¿s flow value was ~0.8 lpm at this time.Then, the set speed was observed to have been manually ramped down to 0 rpm approximately 2 more minutes later to perform the reported equipment exchange.The console was not observed to be in patient use after this time.No other notable events were observed.The returned centrimag console was functionally tested at the european distribution center and was found to perform as intended, and atypical events were unable to be reproduced throughout all testing.Preventive maintenance was performed, and the serviced and tested console was returned to the customer site after passing all tests per procedure.The root cause of the reported event was unable to be conclusively determined through this analysis.Review of the device history record for centrimag console, serial number (b)(6), showed the device was manufactured in accordance with manufacturing and qa specifications.The 2nd generation centrimag system operating manual (rev.L) section 3 "warnings and precautions" warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction." the 2nd generation centrimag system operating manual (rev.L) section 11.1-"appendix i ¿ console alarms and alerts" contains a list of console alarms and alerts, including flow- and pressure-related alarms, as well as appropriate operator response to these events.No further information was provided.The manufacturer is closing the file on this event.
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