The manufacturer received information alleging that a refurbished dreamstation auto cpap device received by patient a on (b)(6) 2023 contained data on (b)(6) 2023 from patient b.The data from patient b was reported to be transferred to patient a and therefore is incorrect.No patient injury or harm has been reported at this time.In addition, a request has been made for additional information.The manufacturer is currently investigation this complaint; however, the device examination has not yet begun because the device has not yet returned to the manufacturer for evaluation.As part of the complaint handling process, the manufacturer will make attempts to retrieve the device for investigation.
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