Catalog Number 09237208001 |
Device Problems
Incorrect, Inadequate or Imprecise Result or Readings (1535); High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/17/2023 |
Event Type
malfunction
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Event Description
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There was an allegation of questionable gen.2 ise indirect for na results for 1 patient sample on a cobas pro module.The customer was prompted to repeat the sample as they noticed that samples were coming off of the analyzer uncentrifuged.The initial na result was 133 mmol/l.The repeat result was 139 mmol/l.The repeat result was deemed correct.
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Manufacturer Narrative
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The na electrode lot number and expiration date were not provided.The qc recovery data provided was acceptable.It was found that affected samples were loaded onto a spin tray in the analyzer that did not centrifuge the samples before loading onto the instrument.The investigation is ongoing.
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Manufacturer Narrative
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The root cause of the event was found to be that the customer accidentally loaded a no spin tray that gave sample check errors and then reloaded the samples into a spin tray that did not did not centrifuge the samples as they had already been previously loaded onto the analyzer.No product problem was identified.
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Search Alerts/Recalls
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