Catalog Number 3002.P |
Device Problem
Output below Specifications (3004)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/22/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The complaint is under investigation.No corrective or preventive actions can be implemented until the investigation has been completed.In case of a product return, the device will be investigated, otherwise we will review the device history record, and/or any log files if available, or try to replicate the problem on similar product.
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Event Description
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We have been informed that during phaco surgery, the ultrasound function suddenly fails when the super breast handle is used, and the body of the super breast handle is too hot to use.The surgery was completed with another pack of the same type.Surgery was prolonged > 30 min.No report that actual patient harm occurred.
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Event Description
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We have been informed that during phaco surgery, the ultrasound function suddenly fails when the suretouch handle is used, and the body of the suretouch handle is too hot to use.The surgery was completed with another pack of the same type.Surgery was prolonged > 30 min.No report that actual patient harm occurred.We have been informed that in hindsight, the event did not occur during surgery; no prolonged surgery took place.Therefore, the incident is assessed as not reportable.
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Manufacturer Narrative
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In regard to this complaint, one suretouch phaco handpiece was returned for investigation.Rigorous testing revealed that the compromised functionality of the handpiece was the result of a short circuit in the transducer.The short circuit itself was most likely caused by water ingress due to a failing seal.Short circuits due to water ingress are a known issue with this product and are therefore considered an expected consequence of normal wear and tear after repeated use and reprocessing (i.E., cleaning and sterilization); however, in order to prevent this failure in relatively young handpieces such as the one involved in this case, corrective actions in terms of a more robust seal to improve resistance against water ingress have been implemented.We have been informed that in hindsight, the event did not occur during surgery and therefor surgery was not prolonged.Therefore, the incident is assessed as not reportable.We have been informed that in hindsight, the event did not occur during surgery and therefor surgery was not prolonged.Therefore, the incident is assessed as not reportable.In order to prevent this failure in relatively young handpieces such as the one involved in this case, corrective actions in terms of a more robust seal to improve resistance against water ingress were implemented as part of dtp 2021-324.
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Search Alerts/Recalls
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