Catalog Number 14047643514 |
Device Problem
Insufficient Information (3190)
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Patient Problem
Tissue Breakdown (2681)
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Event Date 08/14/2023 |
Event Type
Injury
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Manufacturer Narrative
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An investigation of the incident is currently underway and a follow up will be submitted should additional information become available following the investigation.
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Event Description
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On 16 august 2023 leica biosystems received a complaint that the customer experienced suboptimal tissue processing on their leica asp300s.On 24 august 2023 the customer informed leica biosystems, that as a result, 4 biopsy samples could not be diagnosed.
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Manufacturer Narrative
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The investigation revealed the following: during the initial visit to the customer by a leica field service engineer, a logfile analysis was carried out that identified errors (65 and 66) relating to the retort thermometer in the service log at around the date of suspected run as a possible root cause of the incident.A more in depth examination of the instrument identified the overall age of the instrument, in particular the aging electronics system as the main contributor to the malfunction of the instrument.On a subsequent visit to the customer by a leica field service engineer the faulty thermometer and associated parts were replaced by standard spare parts.Because the age of the instrument had been identified as the main contributing factor to the malfunction of the instrument- at the time of the incident it had been more than 8 years in the field - it was decided carry out an overhaul of the entire electronics system of the device concerned.After sucessfully passing final pressure and vacuum tests and a verification test by the customer, the instrument has been returned to regular use without any further issues reported at this time.Considering that this was a single case occurance issue no further actions in the field are required to be carried out.
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Search Alerts/Recalls
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