E1 establishment name: (b)(6) hospital.The device was returned and evaluated, and the customer¿s allegation of image was static was not confirmed.Device evaluation found that due to damage on charged coupled device unit, image noise occurred and temporarily the image could not be seen, due to deformation of video connector and case, water tightness was lost, due to damage on insertion pipe, insulation resistance value did not meet the standard value, adhesive on bending rubber section had a chip, due to deformation of bending tube, bending angle in down direction exceeded the standard value, due to damage on the forceps elevator lever, the bending section could not be fixed firmly, due to damage on charged coupled device unit, and a noisy image occurred during angulation in up and down directions.A review of the device history record found no deviations that could have caused or contributed to the reported issue.There was no indication that the event was caused by a misuse or that the event was related to design of the device.Repair history was reviewed and no issues were found related to the reported event.The device was noted to be previously repaired in november 2022.Although a definitive root cause of the defect could not be identified, it was determined that the defect was likely caused due to breakage of the image sensor unit including disconnection by stress of repeated use, external factors or handling, or that the components of the integrated circuit chip and capacitor mounted on the electric circuit board had a defect.If additional information becomes available at a later date, this report will be supplemented.Olympus will continue to monitor the field performance of this device.
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