Catalog Number 07762798003 |
Device Problems
No Device Output (1435); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/08/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is ongoing.
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Event Description
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There was an allegation of questionable results from coaguchek inrange meter serial number (b)(6).The patient's mother alleged an initial result of 2.5 inr.Then immediately afterwards, on another finger, the result was 3.7 inr.The therapeutic range was 3.0-3.5 inr.
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Manufacturer Narrative
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The customer's meter was received for investigation.Retention test strips were tested on the returned customer meter with coaguchek xs pt controls.No errors were obtained during the measurements and no irregularities were shown.The qc values were in the lot corresponding range.The investigation of the returned meter and the test strip retention material didn´t show any irregularities with the device.The meter's error memory was checked.Error 452 (m-51 on the display) was found and can be triggered when the meter self-check detects a general error.Powering the meter off and on usually resolves the problem.The meter worked as specified.On a regular basis, coaguchek strips of lots currently valid in the market are tested as part of routine retention testing and results have passed the internal inspection.
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Search Alerts/Recalls
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