The device was returned to olympus for evaluation, and the customer¿s allegation was confirmed.The evaluation found the following issues: found damage of the front panel, front panel chassis, chassis, lens base, scope socket, and both turrets.There was an unoriginal xenon lamp (an unoriginal lamp might have damaged the ignitor, recommended replacing it with the original olympus lamp).All damaged parts must be replaced.Any other faults were not found.The investigation is ongoing, and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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