The device was returned to olympus for evaluation and the customer's allegation was confirmed.The device evaluation found the following: the fogging shown on the screen is caused by moisture ingress, and this was identified as the root cause of the customer phenomenon initially rreported; signs of corrosion were noticed in the control unit that is most likely the result of previous moisture penetration; light guide cover glass and the light guide rod lens, are both corroded by moisture ingress and needed to be replced; and the connector plug unit is cracked.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation.
|
This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, a definitive root cause of the observed damaged bending section and metal exposure could not be determined, however, it is likely that the observed partial detachment of one cable support from the bending section structure, due to physical stress during user handling/mishandling, led to a perforation which resulted in an air leak as well as an ingress of moisture into the device.The event may be detected/prevented by following the instructions for use which state: urf-v3/v3r operation manual chapter 3 preparation and inspection urf-v3/v3r operation manual - important information ¿ please read before use_ precautions: do not strike, hit, or drop the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, video connector, or light guide connector.Also, do not bend, pull, or twist the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, video connector, or light guide connector with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient.- chapter 4 operation 4.1 warnings and cautions: operation do not operate the angulation control lever with excessive force in a narrow space to the opposite direction from the bending direction while the distal end of the endoscope is not moved.The bending section may be damaged.Check the tip position of the endoscope and the shape of the bending section using fluoroscopy, etc.Do not insert the insertion tube with excessive force and twist.Do not insert the insertion tube with excessive force into the ureter or calix.The bending section may be damaged.Olympus will continue to monitor field performance for this device.
|